Privacy Policy
Last updated: 06/09/2026
Who we are
ORVELA® is an online art gallery based in the United Kingdom, specializing in curated framed wall art and bespoke commissions for refined modern interiors. We are dedicated to protecting your privacy and security when you interact with our brand.
What this policy covers
This privacy policy explains how we collect, use, and protect your personal data when you visit our website or purchase our products. It covers all data processed by ORVELA® in compliance with the UK General Data Protection Regulation (UK GDPR).
What data we collect
We may collect identity data (name, username), contact data (billing address, email, phone), financial data (payment card details), technical data (IP address, browser type), and marketing data (your communication preferences).
How we collect your data
We collect data through direct interactions when you create an account, purchase art, or contact us. We also collect data automatically through cookies and tracking technologies as you browse our curated collections.
How we use your data
We use your information to process orders, manage accounts, provide customer support, and improve our services. We only process data when we have a legal basis to do so, such as contract performance or legitimate interests.
Sharing your data
We may share your data with trusted third parties, including payment processors, delivery services, and IT providers. We require all partners to respect the security of your data and treat it in accordance with the law.
How long we keep your data
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, or restriction of processing.
Cookies
Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our gallery and also allows us to improve our site.
Marketing communications
You will receive marketing communications from us if you have requested information or purchased goods from us and you have not opted out of receiving that marketing.
Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.
Changes to this policy
We keep our privacy policy under regular review. Any changes will be posted on this page and, where appropriate, notified to you by email.